Description:

Working under the supervision of the President/CEO, the full-time Office Manager is the day-to-day point-person responsible for over-seeing all aspects of agency policies and procedures for maintenance, billing, shipping, supplies, and equipment. Must be highly organized and detail-oriented and be able to project a professional image across all engagement touchpoints (in-person/phone/online). In addition to day-to-day office management, this role assists in managing internal staff relations, including overseeing adherence to staff policies and procedures, and well as maintaining a safe, secure, and pleasant work environment for all of our employees.

About You:

• Proactive, entrepreneurial attitude, ability to function in a fast-paced environment, and ability to collaborate in a matrixed team environment.

• Passionately curious, tenacious, proactively resourceful, and eager to learn.

• Data-driven, creative mindset with excellent analytic capabilities.

• Clear and confident communicator - strong writing, editing, and proofreading skills are essential.

• Excellent organizational and planning skills and ability to prioritize in a fast-paced environment.

• Ability to work effectively under deadlines and manage multiple projects simultaneously

• Capacity to set up long-term relationships.

• Highly collaborative team player above individual success.

• Exceptional work ethic

Skills:

• Manage relationships with clients, vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time

• Manage office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored

• Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts, and office systems in coordination with IT department

• Ensure security, integrity, and confidentiality of data

• Organize and schedule meetings and appointments

• Develop and implement office policies by setting up procedures and standards to guide the daily operation of the office

• Oversee adherence to office policies and procedures, and promote activities that enhance overall operational efficiencies

• Ensure that results are measured against standards, while making necessary changes along the way

• Recruit staff for the office and providing orientation to new employees

• Participate actively in the planning and execution of company events

• Provide general support to visitors

• Other duties as assigned by CEO, Creative Director, and staff.

Experience:

• Proven office management, administrative, or assistant experience

• Knowledge of office management responsibilities, systems, and procedures

• Excellent time management skills and ability to multitask and prioritize work

• Attention to detail and problem-solving skills

• Excellent written and verbal communication skills

• Strong organizational and planning skills

• Proficient in Microsoft Office and business financial software (QuickBooks)

• Knowledge of accounting, data, and administrative management practices and procedures

• Knowledge of clerical practices and procedures

• Knowledge of human resources management practices and procedures

• Knowledge of business and management principles

• Computer skills and knowledge of office software packages